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Call*
Claims: 01905 641664
Autoroute: 01905 642888
Lines are open 9am to 5pm, Mon-Fri
Closed during public holidays in England
Write
Premier House, Elgar Business Centre, Moseley Road, Hallow, WORCESTER, WR2 6NJ
Opus Claim Solutions Limited
Registered in England - 2637440
VAT registration - GB589242893
Opus Autoroute Limited
Registered in England - 8858234
VAT registration - GB876122516
Complaints Procedure:
We take complaints about our work, staff and level of service very seriously. If you, as our customer, are not satisfied, please follow the process for raising a formal complaint.
Present your case for complaint, together with all supporting records of evidence, as soon as possible. You should include your name, address and contact details to enable us to respond promptly. You can expect to acknowledge receipt of your complaint within 10 working days from receipt. Your complaint will be fully investigated and a response provided to you within 20 working days.
Please put your complaint in writing, addressed to the Managing Director, at the address above.
*calls may be recorded for monitoring, training and security.